Order Returns
We are happy to accept returns if the item(s) are damaged, defective, misprinted or differs from your order. In a majority of cases, we will send you a brand new replacement at no cost and you will be able to keep the original item. Please email us as soon as possible at info@floriori.com with your order number and a photo of the item’s condition. Because each item is made especially for you, we are unable to offer exchanges or returns for any other reasons.